Product Leader  |  Adtech  |  AI Product  |  Platform Strategy

Lucy
Bursey

Lucy Bursey at the Cynopsis Top Women in Media Gala 2024

I build the platforms that help companies scale - and the teams that make them work.

19+
Years of Product Leadership
1,200+
Publisher Brands on RAMP
2024
Cynopsis AdTech Innovator of the Year

Platform builder.
People leader.

I'm a product leader with 19+ years of experience building platforms, scaling teams, and driving measurable impact at the intersection of ad technology, AI, and digital media. For 11 years at Playwire, I owned the product roadmap for RAMP - a publisher ad monetization platform serving 1,200+ media brands including Crunchyroll, Philo, and Android Authority - from concept to revenue impact.

I'm known for bridging technical complexity and business strategy, launching net-new product lines, and leading with the kind of psychological safety that lets teams do their best work. Engineering trusts me. Executives trust me. Publishers trust me. That doesn't happen by accident.

Named Cynopsis 2024 Top Women in Media AdTech Innovator of the Year, I bring deep AI product ownership, certified expertise in Generative AI and AI Product Management, and a reputation as the person who makes the hard problems look solvable.

Location
Ormond Beach, FL (Remote)
Specialties
Platform Product Ownership, AI/ML Integration, Publisher Monetization, Team Leadership, Operational Efficiency
Tools
Google Ad Manager, Jira, Pendo, Figma, ClickUp, HubSpot, Google Analytics
Certifications
PMP | Databricks Gen AI Fundamentals | AI Product Management (BuildBetter.ai) | Prompt Engineering (Coursera)

Results that speak.

98%
Reduction in manual work
41%
Revenue per session increase
60%
Support ticket reduction
45%
Alert fatigue reduction
35%
Fill rate improvement
30%
Faster time to market

The RAMP stack.
All of it.

RAMP is Playwire's publisher ad monetization platform serving 1,200+ media brands. As product owner for 11 years, I drove the roadmap across every capability below - from the ML algorithms running under the hood to the publisher-facing dashboards and the managed service platform at the core of Playwire's business.

AI / ML
ML Traffic Shaping & Revenue Intelligence
Owned the product roadmap for RAMP's built-in ML algorithms, including the traffic shaping system that reduced low-value bid requests by 17% while delivering a 12% RPS lift for publishers - by intelligently filtering which impressions reached which demand partners.
Read the ML case study →
Header Bidding
Programmatic Monetization Platform
Led product for RAMP's full programmatic stack: header bidding wrapper, demand partner integrations, price floor management, and yield optimization. The platform handles the complete technical setup publishers need to compete in real-time auctions across all major SSPs.
Read the setup guide →
Yield Optimization
Session-Level Revenue Optimization
Drove the product vision behind RAMP's session-level optimization approach - shifting focus from individual page metrics to the total user journey. This philosophy underpins the Revenue Intelligence engine and is a core differentiator against single-page-view ad stacks.
Read about session optimization →
Ad Experience
Ad Density & UX-Conscious Monetization
Oversaw RAMP's ad density management features, including the intelligent logic that prevents over-saturation, enforces viewability standards, and deploys high-impact units (4-10x CPM vs. standard display) to maximize revenue without compromising the user experience publishers depend on for traffic.
Read about UX-first monetization →
Video & Dynamic Formats
Video Pre-Roll, Dynamic Ad Injection & Flex Suite
Led product for RAMP's high-impact ad format suite including video pre-roll optimization, dynamic ad injection (automatically inserting units into long-form content), sticky units, and the Flex Suite of premium formats. Delivered 35% fill rate improvement across publisher portfolios.
See formats in action →
Multi-Platform
RAMP Mobile App & Cross-Platform Monetization
Owned the roadmap for RAMP Mobile App - extending the platform's monetization capabilities beyond the web to native mobile apps and desktop applications. Managed product across all publisher surface types: websites, portfolios, premium brands, mobile, and desktop.
Learn about RAMP Mobile →

Full product suite I owned at Playwire

RAMP Managed Service RAMP Self-Service (Pendo integration) RAMP Mobile App Playwire DIRECT Playwire STUDIOS Playwire OPS Revenue Intelligence (AI/ML) Flex Suite Ad Formats Publisher Analytics Dashboard Price Floor Management Header Bidding Wrapper Supply Health Dashboard Demand Partner Integrations

Case studies.

Internal Tooling  |  Cross-Functional Leadership

Supply Health Dashboard

Playwire  |  2023-2024

The Problem

Playwire's Partner Success team was monitoring website performance across a diverse portfolio of 1,200+ publishers with no centralized view. Issue identification was manual and slow - by the time a problem was spotted, it had already impacted publisher revenue. The team was reactive when they needed to be proactive.

My Approach

I led the initiative from the first conversation to production. Starting with deep discovery with Partner Success stakeholders, I mapped the critical metrics that would shift the team from reactive troubleshooting to proactive monitoring. I guided engineering and design through concept, prototyping, and delivery - keeping cross-functional alignment tight throughout and making scope decisions that balanced impact with velocity.

What I Built

A centralized Supply Health Dashboard that consolidated publisher performance signals into a single, actionable view. Built-in alerting logic eliminated noise and surfaced only what mattered, reducing time-to-diagnosis and empowering the Partner Success team to move faster on every issue.

Results

45%
Alert fatigue reductionNoise-filtered alerting let the team focus on what actually mattered.
60%
Support ticket reductionProactive monitoring caught issues before publishers noticed them.
Faster
Issue resolutionCentralized metrics cut time from identification to diagnosis to fix.

Managed Service Platform  |  AI/ML  |  Product Analytics

RAMP Managed Service Platform & Pendo Integration

Playwire  |  2022-2025

The Problem

Playwire's RAMP Managed Service platform needed to scale its publisher operations intelligently while equipping the product team with deep behavioral insights. As the platform grew to 1,200+ publishers, understanding how those publishers interacted with RAMP's tooling - and communicating proactively with them - became a product priority in its own right.

My Approach

I owned the RAMP Managed Service product roadmap end-to-end - header bidding, price floor management, demand partner integrations, yield optimization, and the Revenue Intelligence AI/ML algorithms that power it all. On the Self-Service platform, my contribution was leading the Pendo integration: implementing user tagging, behavioral analytics, in-app messaging, and onboarding flows that gave the team visibility into how publishers used the product and allowed us to communicate with them in context, at the right moment.

What I Built

The core RAMP Managed Service platform - the engine behind Playwire's publisher revenue at scale. I also introduced Agile rituals that reduced time-to-market by ~30%, built Playwire's first publisher-facing analytics dashboard, and led the Pendo integration on Self-Service that unlocked user behavioral data, in-app messaging, and guided onboarding flows across the platform.

Results

41%
Revenue per session liftYield optimization and price floor management improvements across the platform.
30%
Faster time to marketAgile rituals introduced across the product team.
98%
Manual work reductionAutomation and platform tooling replaced previously manual processes.

People Leadership  |  Team Building

Building and Scaling a PM Team

Playwire  |  2022-2025

The Challenge

Scaling a product team while maintaining the trust, velocity, and psychological safety that made the team effective - across a period of significant organizational change, platform growth, and a company-wide restructure.

My Approach

I built a team of 4 PMs, 1 UI/UX Designer, and 1 Technical Writer - and led each person with individualized KPIs and career development plans built around their strengths and personal goals, including goals that extended beyond the company. I created conditions where the team felt safe to challenge, innovate, and own their work. I gave credit publicly and protected people privately. The CEO called me "the heart of the company." My team called me "the glue."

What I Believe

Product leadership is people leadership. The best roadmap in the world underperforms when the team behind it doesn't feel trusted, seen, or invested in. I build teams that want to go to bat for the product - because they know I've gone to bat for them.

Team Facts

6
Direct reports4 PMs, 1 UI/UX Designer, 1 Technical Writer
11
Years at PlaywireAccount Manager through Head of Product Operations
100%
Engineering trust"They are willing to go to battle for her." - Jarrett Abello, Chief Technologist
In a world where Product and Engineering often find themselves butting heads, Lucy has gained the trust and respect of all the engineers and they are willing to go to battle for her. Playwire would not be where it is in the market without her.

Jarrett Abello  |  Chief Technologist, Playwire

Awards & media.

2022 & 2024
Best Monetization Platform for Publishers
Digiday Technology Awards (RAMP - two-time winner)
Video Feature
People Power Playwire: Meet Lucy Bursey
Watch on YouTube →
Press Announcement
Cynopsis 2024 Top Women in Media Honoree Announcement
Read on Playwire.com →

Credentials.

Experience

Head of Product Operations
Playwire  |  Mar 2025 - Dec 2025
VP of Product
Playwire  |  May 2022 - Feb 2025
Director of Technical PM
Playwire  |  Jan 2015 - Apr 2022
Management Program Analyst
Camber Corporation  |  Jan 2010 - Feb 2014
Account Manager
Advertising.com / AOL  |  2006 - 2009

Education & Certifications

M.S. Biotechnology Management
University of Maryland Global Campus  |  2011-2014
B.S. Nutrition Sciences, cum laude
University of Tennessee, Knoxville  |  2001-2005
PMP - Project Management Professional
PMI
Generative AI Fundamentals
Databricks  |  Apr 2026
Databricks Generative AI Fundamentals Certificate - Lucy Bursey, April 2026
AI Product Management
BuildBetter.ai  |  May 2026
AI Product Management Certificate - Lucy Bursey, BuildBetter.ai, May 2026
Prompt Engineering
Coursera / Vanderbilt  |  2025

Open to Director-level
product opportunities.

Targeting roles at $175k+ where product leadership, platform strategy, and people development matter.